Drive growth and loyalty as a retailer and consumer brand with Sendinblue
Personalise the customer experience for your brand, ecommerce and brick & mortar shops through more powerful campaigns, leveraging email as the most profitable marketing channel
Optimize and manage all your customer communications in one place
Consumer brands are facing some of the hardest marketing challenges. Lay the foundations for reliable growth by building a multi-channel marketing strategy to reach customers wherever they are. Drive revenue by identifying and growing loyal customer segments. With the robust Enterprise infrastructure and our dedicated support you'll be prepared for growth. Increase your customer lifetime value by having a loyal, engaged, and growing customer base thanks to more effective marketing campaigns!
Engage customers beyond the store and drive customer retention
Save time and engage with your customers on autopilot
With Sendinblue’s marketing automation tools, the right message will always reach the right people at the right time. Use customer actions to build scenarios in just a few clicks with our drag & drop interface. Send personalised welcome emails and thank you messages after the first order, win back idle customers, cross-sell and upsell with meaningful offers and recover abandoned carts.
Target and nurture your most profitable customer segments
Filter and segment your customers based on buying and spending behaviour, demographic, geographic and other characteristics. Leverage dynamic segmentation to reach out to profitable segments with highly tailored offers and content. Explore ecommerce customer profiles with detailed order analytics and products purchased. Keep your valuable customer data organised by utilising contact lists and folders.
Monitor your online store performance with ecommerce analytics and revenue attribution
Track your online performance using our ecommerce dashboard. With real-time revenue attribution you can accurately track the ROI of your campaigns and monitor key customer metrics. Analyze product performance to make the best decisions about new campaigns and product recommendations.
Build an engaging post-purchase experience with transactional email and sms
Maintain customer relationships and drive repeat business by sending essential transactional messages for ecommerce. Order and payment confirmations, shipping updates, account creations and password resets are all delivered fast and reliably. Choose from our API, SMTP, plugins, or marketing automation to send you email notifications with ease! Use our transactional SMS to provide an additional layer of security to the password reset or account creation transactions and reassure your customers of the safety of your store.
Engage with customers in real time using Live Chat
Create a seamless experience for your potential customers by setting up a trustworthy on-brand chat environment. Talk to visitors in real-time, answer questions and resolve customer issues to enhance the customer experience. See exactly which page or product the visitor is viewing, to speed and deliver more efficient communication.
Integrate your store without hassle
Utilise the available plugins for Shopify, Magento, Shopware, WooCommerce and others to connect your online store. Or connect using the API. Bring in all your data and contacts from your CRM or other tools by integrating with Sendinblue.
Deliver transactional communication reliably and personalized campaigns to customers
Scalability and robustness for increased performance
Designed to grow with you, our robust platform scales to meet your needs, allowing you to do more while maintaining our simple and user-friendly interface. With Enterprise by Sendinblue, unlock the benefits of using a dedicated IP to maintain a good sender’s reputation and optimal deliverability. Benefit from more powerful sendings to reach your subscribers every time.
GDPR compliance
As a European company, we design the processes in our platform to help you remain fully GDPR compliant both when growing your lists, and on your campaign sendings. We host most of our servers in the EU, and we also have established means to guarantee GDPR compliance across our entire chain of data processing.
Get dedicated support at each step of your journey
Benefit from the expert advice and support from a dedicated Customer Success Manager, backed by our team of specialists for any technical requirement you have. Whether it is training, technical or strategic guidance on the use of the platform, or a performance assessment, your CSM will be in contact frequently to determine how we can meet your brand evolving needs.
Hear it from our customers!
Fashion marketplace Videdressing increases open and click rates by more than 15%
Read the success storyDiscover how the Enterprise plan by Sendinblue has helped Videdressing shift to offer a complete digital retail experience, adding emotional elements to the customer journey with the use of personalization in their communications.
French underwear brand Arthur leverages Sendinblue as their marketing tool to accelerate their ecommerce strategy
Read the success storyLearn how the French leader in the underwear market, Boutique Arthur, experienced an unprecedented increase in online sales during the lockdown. The company relied on the Sendinblue platform to meet this exceptional demand while working on building new customer loyalty to secure their future.
Fashion marketplace Videdressing increases open and click rates by more than 15%
Read the success storyDiscover how the Enterprise plan by Sendinblue has helped Videdressing shift to offer a complete digital retail experience, adding emotional elements to the customer journey with the use of personalization in their communications.
French underwear brand Arthur leverages Sendinblue as their marketing tool to accelerate their ecommerce strategy
Read the success storyLearn how the French leader in the underwear market, Boutique Arthur, experienced an unprecedented increase in online sales during the lockdown. The company relied on the Sendinblue platform to meet this exceptional demand while working on building new customer loyalty to secure their future.
"We consider weekly newsletters as a fully-fledged acquisition channel. We have seen a clear increase, since 12% of our online sales now come from this channel, versus a previous 5%”
Baptiste Bataille, Ecommerce and digital strategy manager
Free whitepaper
The complete guide to email marketing for ecommerce
How do you optimize the post-purchase experience and other steps in the journey? How do you leverage email automation for cross- and up-selling? Get your copy of the guide and learn how to get email marketing to work for both you and your customers.
Free whitepaper
Leverage the power of email marketing as a consumer packaged goods brand
Discover how to leverage the power of email marketing to connect with clients and how to engage them to increase loyalty and customer value.
Email, SMS, Facebook, Chat, CRM, and more, all-in-one platform to help you grow your business through building stronger customer relationships.