An all-in-one platform to power your ecommerce performance

Drive customer engagement with professional marketing autiomation, transactional and analytics tools built for ecommerce

Drive retention and grow customer value through personalized email and SMS

Grow your ecommerce business with Sendinblue

Increasing competition in ecommerce means that online retailers need to utilise every channel available to provide a personalized experience at every step of their customer journery. Customer acquistion is expensive so driving loyalty and revenue from existing customers is a must.

Sendinblue's ecommerce-focused features allow you to уоur customer data work for you:

Stronger relationships and engagement with better targeting and advanced segmentation

Reach customers wherever they are Email, SMS, Whatsapp, Facebook Ads, Push Notifications: simply choose the right channel for your marketing or transactional messages

Optimize the post-purchase journey, with personalized transactional email, leveraging our market-leading 97% deliverability whilst remaining fully GDPR-compliant

Keep tabs on your ROI, with accurate revenue attribution, ecommerce and campaign analytics

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Drive revenue and build loyalty with the right tools

Marketing Automation

Marketing Automation

Utilise both email and SMS to create ecommerce specific marketing automation scenarios. From simple welcome emails or abandoned carts, cross-sells and upsells to more advanced multi-channel workflows, Sendinblue allows you to reach customers on the right channel, at the right time with personalized offers.

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Segmentation & Customer data platform

Segmentation & Customer data platform

Optimize your targeting with flexible segmentation for ecommerce. Make your customer data work for you by sending tailored messages to segments based around purchased products, orders placed, revenue, interest in product categories and more. Keep your contacts organized with customer profiles containing all contact data, demographic attributes, revenue and purchase history.

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Ecommerce Analytics

Ecommerce Analytics

Monitor your performance with a dedicated ecommerce dashboard and advanced analytics. Discover Sendinblue's automated reports on campaign performance, engagement metrics and revenue attribution without complicated setup. Put your data to work, optimize customer retention and increase ROI

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Live Chat

Live Chat

Create a seamless experience for your store visitors by setting up an on-brand chat environment, providing an immediate way for your customers to reach you.
Talk to customers as they're browsing and answer their questions quickly to enhance the customer experience and drive more sales. See exactly which page of your website the visitor is viewing, to speed up and deliver more efficient communication.

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Get best-in-class features and services with your Enterprise plan

The most robust infrastructure in a user-friendly interface

Beyond email and SMS marketing tailored for ecommerce, Sendinblue provides Enterprise clients with a sturdy and custom platform to fit the needs of larger organizations. Exclusive features to the Enterprise plan include multi-account management, Single Sign-On, advanced integrations with other platforms such as Salesforce, metered billing, flexible account management and access to a sandbox.

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Top-notch GDPR compliance and deliverability

As a European company, we design the processes in our platform to help you remain fully GDPR compliant both when growing your lists, and on your campaign sendings. We host most of our servers in the EU, and we also have established means to guarantee GDPR compliance across our entire chain of data processing.

When sending large volumes of email campaigns or transactional emails, we actively manage email servers to ensure they maintain a positive sender reputation for the best possible email deliverability.

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A team of experts focused on your success

Benefit from the dedicated support of a Customer Success Manager, who will guide your organization during the implementation of the platform, and will provide you with training and support during your entire journey. Backed by our team of technical experts, your customer success manager will regularly help you analyze your performance, and will give you technical and strategic guidance as well as determine how we can meet your evolving needs.

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Hear it from our customers!

“We can work the entire customer lifecycle, easily creating our own scenarios!”

Baptiste Bataille, Ecommerce and digital strategy manager at Boutique Arthur

The complete guide to email marketing for ecommerce

How do you optimize the post-purchase experience and other steps in the journey? How do you leverage email automation for cross- and up-selling? Get your copy of the guide and learn how to get email marketing to work for both you and your customers.

Download the guide